Order Tracking
To track your order, go to My Account and click Orders.
If you have any questions about shipping or order tracking, contact us at sales@chopsource.com or call/text 651-300-9575.
Processing Time
Orders typically ship out in 1 to 2 business days.
If we are behind, a notice at the top of the site will provide details.
Damaged, Lost, or Incorrect Shipments
If your order arrives damaged, please contact us within 5 days of delivery and include photos of:
- The outer packaging
- The shipping label
- The packing materials
- The damaged item(s)
Please retain all packaging materials until the claim is resolved.
If you received the wrong item, contact us and we will make it right.
If a shipment is lost or is marked delivered but you have not received it, contact us promptly so we can assist in initiating a carrier investigation. Chop Source is not responsible for packages once confirmed delivered to the address provided at checkout, but we will work with you to help resolve the issue.
For full details, see our shipping policy.