Order Tracking
Order Tracking
To track your order, go to My Account and click Orders.
If you have any questions about shipping or order tracking, contact us at sales@chopsource.com or call/text 651-300-9575.
Processing Time
Orders typically ship out in 1 to 2 business days.
If we are behind, a notice at the top of the site will provide details.
Damaged, Lost, or Incorrect Shipments
If your order arrives damaged, please contact us within 5 days of delivery and include photos of:
- The outer packaging
- The shipping label
- The packing materials
- The damaged item(s)
Please retain all packaging materials until the claim is resolved.
If a shipment is lost or is marked delivered but you have not received it, contact us promptly so we can assist in initiating a carrier investigation. Chop Source is not responsible for packages once confirmed delivered to the address provided at checkout, but we will work with you to help resolve the issue.